Meet Our leadership Team
CEO Mindy Flaig
As owner of Guardian Billing, I strive to make my company provider-centered. Creating trust between ourselves and a provider is so important to me as we provide our services. My team is an integral part of providing that service.
CFO Sallisha Armour
I have worked previously with Guardian Billing, and am now back as CFO. I have four children and live in Texas. I am excited to bring my experience to Guardian to enable the best experience for our providers and employees.
Anne - Operations Manager
I was born and raised in Madison, WI and moved to Minnesota to attend the University of Minnesota - Twin Cities. I graduated in 2007 with a degree in Family Social Science with an emphasis on Addiction Studies. I have been in and around various health care systems for the greater part of my adulthood, and am proud to be a part of the Guardian Billing team.
Crystal H - Training Manager
I was born in Idaho, moved to Utah and started my family, and then brought them all back to Idaho. I bring 5 years of billing experience to Guardian Billing and look forward to growing with them. My billing background specializes in behavioral health and substance abuse. I love to spend time with my family; whether that is being outdoors exploring, or having a video game day with them.
Meet our billers
Yensi - Lead Biller
I have been a Medical Biller living in Texas since 2014 and have worked with several specialties. What I find the most rewarding in our field is the exchange of knowledge and trust between providers, billers, and patients.
In my free time I love spending time outdoors with family, and some of my goals include traveling and entrepreneurship.
Sara
I have worked in healthcare for 19 years, both as a sonographer and now as a biller. I am originally from Pleasant Hill, IA but moved across the country to McDonough, GA in 2019 to be closer to my husband's family. I have been married to my husband, Joel for 19 years and together we have 2 children, Hannah and Noah. We also have 3 crazy geriatric dogs; we joke we run a nursing home for dogs. I am fortunate enough to do this job from home so I can homeschool my children. In what spare time I have, I enjoy reading and refinishing old furniture.
Krissy
I was born and raised in NY but moved to South Carolina in 2016 in search of warmer weather! I graduated in 2001 with a degree in Medical Billing and have been exposed to a number of specialities throughout my career.
When I’m not at work, you can find me in the car headed to the sports event of the day with my family. I have an Australian Shepard named Milo, and he’s my favorite buddy. When I have time to myself, I’ll either be watching reality tv or reading.
Elaine
I am a native of Watertown, MA, but transplanted to the year round sunshine of St Petersburg, FL, in 2015. I’ve worked full time as a Medical Biller since 2013. I’ve handled a broad range of clients varying in practice size and type. My specialty has been mental health billing for most of my billing career.
I enjoy traveling to new places and have dreams of visiting as much of Europe as I can. Since moving to FL, I’ve become a bit of a beer snob and enjoy trying new microbreweries; I’m always on the hunt for a good “dessert” beer. I’ve also been known to have a soft spot for puppies; especially Pugs.
Patti
I started working with Guardian Billing in July 2020, but I'm no stranger to Medical billing. With over 20 years of medical billing experience, I have enjoyed helping companies grow and succeed by helping providers navigate the billing world. I live in Hudsonville, MI, and have 2 sons; Jake who is engaged and Aidan who has just graduated. My 2 favorite things are both gifts from my boys; a Kindle for my love of reading and my Kitchen-aid mixer for my love of cooking.
Nancy
I have worked in the medical billing field for over 20 years. I enjoy the challenges of solving the problems and helping my providers and clients with the issues that can come up within the medical insurance world. I worked for a major health insurance company for 5 years before starting my own medical billing service and became a certified biller. I have billed for providers in a wide array of practices from neurology to physical therapy.
I grew up in northern California where my father was stationed in the United States Air Force. My family moved in 2020 to Oklahoma to embrace our Native American ancestry and culture as well as to be closer to family. In my free time I am out kayak fishing and enjoying nature.
Jessie
I am originally from the Northern Virginia area and just recently moved to Jacksonville, FL. I bring 15 years of experience in the medical and billing field to my position at Guardian Billing. I enjoy exploring new areas with my two daughters, and we love doing anything outdoors.
Kristina - Biller
Born and raised in Texas, I now call wherever the Air Force sends us home. I have 10 years of medical billing experience and am excited to continue to learn more with Guardian now.
In my free time I like to quilt, garden, and spend time with my husband and cats.